Shipping Policy

Effective Date: July 2026

Thank you for shopping at florasis-me.com. We are committed to delivering your orders quickly, safely, and efficiently.

Delivery Types & Timeframes

We offer the following delivery services:

Standard Delivery

Orders are delivered according to the selected shipping service at checkout.

Next Day Delivery

Place your order before your contract cut-off time to receive your order by 10:00 PM the next business day.

Same Day Delivery

Place your order before your contract cut-off time to receive your order by 10:00 PM on the same day.

4-Hour Express Delivery

Place your order before 6:00 PM to receive your order within 4 hours of placement.

International Delivery

International orders placed before your contract cut-off time will be handed over to the carrier on the same day. Delivery timelines vary depending on the destination country and shipping carrier.

Returns Collection

Customers can schedule a return collection by placing a return request before midnight for next-day collection.

Returns Processing Timeline

After your return has been collected, the estimated arrival time at our warehouse is:

Same Day: Most Dubai locations
Next Day: Other Emirates and remote areas of Dubai

Delivery Coverage

Delivery availability depends on the selected service type.

Please note that remote areas are serviced only on Thursdays and Sundays.

Shipping Charges

Shipping charges, where applicable, will be calculated and displayed during checkout before you complete your purchase.

Free shipping promotions may be offered from time to time and will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information (where available), allowing you to monitor your shipment.

Delivery Information

Please ensure that your shipping address and contact details are accurate when placing your order.

We are not responsible for delays or unsuccessful deliveries resulting from:

Incorrect or incomplete shipping information.
The recipient being unavailable at the delivery address.
Customs clearance procedures (for international shipments).
Weather conditions, force majeure events, or circumstances beyond our control.

Contact Us

If you have any questions regarding shipping, delivery, or returns, please contact our Customer Support team:

Email: support@florasis-me.com