Privacy Policy

Effective Date: July 2026

At florasis-me.com, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely by our payment providers)

Order Information

Products purchased
Order history
Delivery preferences
Transaction details

Technical Information

IP Address
Browser type
Device information
Operating system
Website usage data
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver products to your address
Process payments securely
Provide customer support
Respond to your inquiries
Improve our website and services
Send order confirmations and shipping updates
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

With your consent, we may also send promotional emails or marketing communications. You may unsubscribe at any time.

3. Payment Security

All online payments are processed through secure and trusted payment service providers.

We do not store your credit or debit card details on our servers.

Payment information is encrypted and handled according to industry security standards.

4. Cookies

Our website uses cookies to:

Remember your shopping cart
Improve website performance
Analyze website traffic
Personalize your shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers when necessary, including:

Payment processors
Shipping and courier companies
Website hosting providers
Analytics providers
Legal authorities where required by law

These providers are required to protect your information and use it only for the services they perform.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Meet legal and accounting requirements
Resolve disputes
Enforce our agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Request a copy of your stored data

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The latest version will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Florasis Middle East

Email: support@florasis-me.com

Phone: +971 XX XXX XXXX

This Privacy Policy is intended to help explain how we handle your personal information while providing a secure and transparent shopping experience.