Shipping Policy

Effective Date: July 2026

Thank you for shopping at florasis-me.com. We are committed to delivering your order quickly, safely, and efficiently.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods or holidays, processing times may be slightly longer.

Estimated Delivery Time

United Arab Emirates (UAE)

1–3 business days

GCC Countries

3–7 business days

International Orders

5–10 business days (where available)

Delivery times are estimates and may vary depending on the destination, customs clearance, courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping fees, if applicable, will be calculated and displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (where available), allowing you to monitor your shipment.

Delivery

Please ensure that the shipping address and contact information provided during checkout are accurate.

We are not responsible for delays or failed deliveries caused by:

Incorrect or incomplete shipping addresses.
The recipient being unavailable at the delivery location.
Customs procedures or force majeure events.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery period, please contact our Customer Support team. We will work with the shipping carrier to investigate and assist you.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@florasis-me.com

Phone: +971 XX XXX XXXX